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 The minimum order is now $225 excluding shipping, handling, and taxes where applicable.

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 Speed  up your job! Please find and fill out the correct order form for the services you request. Our instructions (listed below) are designed to help us help you. We appreciate your compliance.
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 Fill out our form online, print it and include it with your material.  Handwritten orders will be rejected.  
Our forms are in PDF format to ensure uniformity and ease of use no matter what browser you have. All fields are interactive, with the exception of the signature and date lines that are to be filled out after printing. 
Adobe Acrobat Reader 5.0 or above  is required to view and fill out our forms. Please be patient during the download.  Please do not tell us that our forms do not work if you have an out-of-date Acrobat Reader. If you need this great tool, here's the link
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 Please include your e-mail address! We e-mail you when we ship your package. Any discrepancies in your order are handled through e-mail. We do not use the phone to clarify orders and confirm shipping information.
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 Write your name on each can, videotape or box that you submit. If your rolls are to be prepped and transferred, designate the order of compilation into lab rolls.
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 Use the special instruction box or attach a note expanding on your needs.  
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 Unless instructed otherwise, our default Bono label will display, at a minimum, the customer name and runtime on videotapes and DVD-Rs. If your project is for a gift or festival submission please give explicit direction on the content of your label. Archives & collections should provide a sample of their label template.
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 Include complete credit card information, including expiration date and security code. Don't forget to sign the form once you have printed it out. A $5.00 credit card decline fee will be assessed if your credit card is declined. If for any reason you find it necessary to cancel your order after your credit card has been charged, a $25 administrative fee will be assessed.
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 In addition to the shipping company fee (USPS or UPS), all  orders will be charged a $7.00 handling/packing fee.  
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 In response to client concerns to bring shipping costs down we have chosen the US Postal Service as our default shipper. The rates are fairly uniform across the country and are generally assessed by the weight. The average delivery time is running 2 - 3 days. As mentioned, a small handling fee is charged for all shipments.   We accept incoming packages from all major shippers. Outbound packages are sent via USPS or on client accounts.  We will accept client FedEx, UPS or DHL account numbers.

All UPS packages are sent without a signature being required. If you live in a high crime district and need the signature for delivery designation you must e-mail us with those specific directions. There is a $2.00 additional charge for this service.

We recommend that you ship your packages US Priority Mail with Delivery Confirmation so you will know that your package has arrived here safely. 

We hope you will appreciate the lower shipping fees!
Take me to one of the following PDF forms: 
2 Film-to-NTSC transfer service form (for already processed film) - R8, S8, 16mm, S16, or 35mm
3 Film-to-hard drive NTSC transfer service form (for already processed film)
4 Tape-to-hard drive service form (NTSC - MAC only)
5 Tape to Tape Form
6 Test Drive Order Form for NTSC or HiDef (MAC or PC) - visit Bonolabs site

Revised 23 July 2008